Faculty, staff and part-time student employees can contact the IT Help Desk at helpdesk@pierce.ctc.edu with service requests to be connected with a technician. Service requests include:
- IT equipment requests
- Software requests
- Shared drive access requests
- For Shared drive requests, please ensure that you provide the Network Location as well as if the end user needs read only access or read and write capability
- Long distance code requests
- Shared email group requests
- For shared email group requests, please briefly describe the need for the account and list all members in need of access
- Microsoft Teams group requests
- For Teams group requests, please briefly describe the need for the group as well as list all members in need of access